Artie's Express

How Artie’s Express Became a Leading Dining Experience

A recent study found that nearly 84,000,000 adults consume fast food every day. Over a third of Americans eat fast food every day, regardless of their preference or convenience. The business and operational aspects of quick-dining establishments are often overlooked when we think of them as consumers.

The fast food industry is booming.  Fast food outlets number more than 180,000 in the US alone, and some analysts expect that number to rise. As demand for fast food increases, competition increases. In this competitive environment, you need a clear vision and a track record of delivering on that vision. It is essential to have passion and drive. Staying in business means making your customers happy and providing them with a good experience. True dedication is another key ingredient. Running a fast food restaurant involves many obstacles. The key to staying in business long term is to bounce back from setbacks and keep moving forward.

Menu Items from Artie's Express

Menu items from Artie’s Express

Diversity in Quick Dining

Fast food restaurants may evoke golden arches, french fries, or taco runs after hours. Quick dining restaurants, however, are not all the same. Many well-known fast-food restaurants are owned by hardworking, family-oriented owners who are anything but corporate stereotypes. 

The Mediterranean-American fast-food restaurant Artie’s Express opened in Yerevan, Armenia in 2009. The restaurant is located in the Glendale Galleria’s food court and is popular with both locals and tourists. Shawarmas, fried chicken, and naturally made fruit drinks are available at the restaurant. Due to the company’s success, Artie’s Express plans to open four additional US locations by early 2023.  Artavazd Galstyan, owner of Artie’s Express, says the process is formulaic, but dedication and quality make all the difference.

Customer Feedback: Why It’s Important

In Arties Express, owner Artavazd Galstyan says, “We succeed by serving high-quality food and keeping our customers 100% satisfied.”.

Artavazd values customer feedback highly. Serving high-quality meals require customer feedback and consideration. As a result of their commitment to quality and customer service, they have gained rapid popularity and success.

According to one review, “Arties Express is one of the best restaurants I’ve ever eaten at.”. I get fresh chicken that is not fried since I am a Type 2 diabetic. It was their pleasure to make me a special plate of only chicken with a side of sauce. It was delicious, and I will definitely return. Their workers are generous and will go out of their way to satisfy their customers. To all those that want to eat healthily, definitely go for the fresh chicken. It is juicy and full of flavor. I can’t wait to come again!”

 Another says: ​​” Very lovely restaurant and tasty food. I would recommend this to my family and friends. Thank you for being so kind, and you will for sure see me here again.” 

There is something right about Arties Express, and customer reviews indicate that both the food and service are enjoyable. It is Artie’s Express’ commitment to quality and customer satisfaction that results in satisfied customers. Everything Arties Express does is based on customer feedback.


Artie’s Express demonstrates how small businesses can thrive and remain unique at the same time

Is there anything small businesses can learn from this humble express dining business in Glendale, California? Artie’s Express stands out from other fast food restaurants. Despite their rapid success, they are committed to their customers. Regardless of what people say about their dining experiences, Galstyan reads every review.

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